At Colebrook Infants, we value the strong relationships we have with families and believe that working together helps us achieve the very best outcomes for all children. If you have a concern, we encourage you to speak to your child’s class teacher in the first instance, as many matters can be resolved quickly through open communication. If your concern remains unresolved, please contact the school office to make an appointment to meet with Mrs Shakespeare, who will be happy to discuss the issue further. Should you still feel that the matter has not been resolved, you may then refer it to Blue Kite Academy Trust through the Trust’s formal complaints procedure. We are committed to listening carefully, responding fairly and working in partnership with families to ensure every child is supported to thrive.
